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These terms set out the rules for opening and using a 7jl site account — from wallet transactions through Maya, Coins. ph and InstaPay, to how disputes are handled. Access to this platform depends on local law and is available only where eligible under your region's rules.
By accessing this platform, you confirm that you have read and accepted these terms. They form the agreement between you and us for every activity on the account — logging in, depositing through Maya or InstaPay, playing titles in the lobby, and withdrawing back to your wallet. We may update these terms when our services or applicable rules change; the version shown in your account dashboard after login is always the current one, and continuing to use the account after a change is posted means you accept the updated terms. These terms do not override any applicable local law. Where a provision conflicts with a legal requirement in your jurisdiction, the legal requirement applies. We do not guarantee availability in every region — access depends on where local law permits it. If you have a question about a specific clause, you can raise it through our support channel before continuing. Nothing here limits rights you hold under applicable consumer protection rules.
These terms apply specifically to your 7jl site account and the actions you take within it. Understanding the scope helps you know where this agreement holds and where separate rules apply.
Creating, verifying and logging into your account falls inside these terms. The credentials you set and the identity information you supply are governed by this agreement. How we store that information is covered separately in our privacy policy.
Deposits and withdrawals processed through Maya, Coins. ph or InstaPay are subject to these terms while the transaction is within the platform. Once funds leave to your external wallet, the payment provider's own terms apply to that leg.
Game titles, lobby pages and promotional content published on this domain are covered by our content and intellectual property terms. You may not copy or redistribute any part of the site without written permission.
Studios that supply game content — such as CQ9, PG Soft and Microgaming — operate under their own licensing terms. We make their titles available in the lobby, but the rules of each game are set by the studio, not by us.
These terms are not one-sided. You hold practical rights over your account, and we are obliged to facilitate them. You can request a record of your transaction history — deposits, withdrawals and wallet transfers — directly from the account dashboard after login. If any account detail is inaccurate, such as a registered e-wallet number or contact address, you can correct it through the account settings fields shown after you sign in. If you believe a charge or transaction was applied in error, you can raise it through our support channel and we will review the record. For questions about how your data is handled under these terms, you can submit a written request and we will respond through the same channel. We do not require a reason before you can close your account — the option is in account settings, and any remaining wallet balance will be returned to the payment method on file subject to verification.
Your full transaction log is available in the account dashboard. This covers every deposit and withdrawal processed through Maya, Coins. ph or InstaPay, with timestamps and reference numbers you can cross-check against your wallet history.
Account details including your registered e-wallet and contact number can be updated in the settings section after login. Changes to payment-linked fields may require verification steps shown in the form.
If a transaction in your account does not match your wallet record, report it through the support channel listed on this page. Include the reference number from either the platform record or your Maya, Coins. ph or InstaPay receipt.
Account closure is available in settings. Once confirmed, the account is deactivated and any remaining balance is returned to the verified payment method on file, subject to the identity checks applicable at that time.
If any part of these terms raises a question — whether about a wallet transaction, an account restriction or the scope of your rights — these are the channels to use. Have your account reference or a transaction receipt from Maya, InstaPay or Coins. ph ready when you write in.
Open the chat widget from any page on the site. For terms-related questions, describe the clause or transaction in question and include the relevant reference number from your account or wallet.
Send a written query for issues that need a documented response — such as a formal dispute or a data request under these terms. We respond through the same email thread so you keep a full record.
The Help Centre, accessible after login, contains structured forms for account corrections, transaction disputes and policy questions. Using the form routes your request to the right team with the correct context attached.
Applying these terms consistently is part of how the account relationship works. Below are the four areas where how we act on this policy matters most to you.
Transaction records, account registration data and wallet-linked information are retained for the period required by applicable rules. You can request a summary of what we hold by submitting a written request through the email support channel.
We use session cookies to keep your account active while you browse the lobby. Preference cookies remember your settings across visits. You can review and adjust cookie choices through the settings shown in your account, or through your browser's own controls.
Access to your account is protected by the login credentials you set. We do not share your account details with third parties except where required by applicable law or to process a payment through Maya, Coins. ph or InstaPay.
If you want to update the terms of your account — such as changing the verified payment method or correcting registered information — submit the request through account settings or via the email support channel. We confirm changes in writing.
These are the questions we see most often when it comes to how our terms work in practice.
The current version is always shown in your account dashboard after login. We do not maintain archived versions on public pages. If you need a timestamped copy for reference, you can request one through the email support channel and we will send it to your registered address.
Yes — any transaction processed through your account, whether by Maya, Coins. ph or InstaPay, falls under these terms while it is on the platform side. Once the funds reach your external wallet, the payment provider's own terms govern that leg. Keep your wallet receipts as a cross-reference.
Yes. Open a dispute through the account Help Centre or email support. Include the transaction reference number and the corresponding receipt from your Maya, Coins. ph or InstaPay wallet. We review the platform record against the payment record and respond in writing.
Go to account settings after login and update the relevant field. Changes to payment-linked details — such as your registered Maya number — may trigger a verification step. The form shows exactly which steps are needed before the change is saved.
We retain certain records for the period required by applicable rules even after closure — primarily transaction logs that may be needed for regulatory or financial reconciliation. You can request a summary of what we keep by writing to the email support channel after closing your account.
Studios like CQ9, PG Soft and Microgaming supply game content to the lobby under their own agreements. These terms cover your account and transactions with us. The rules of each individual game — including how prizes are calculated — are set by the studio that makes the title.